Returns Policy

Lighting And Lights have a 7 day returns policy. You may return items to us IF they are unused, undamaged (unless you have notified us within 48hrs of receipt) and in original un-marked product boxes. You may return any item back to us by letting us know in writing (via Email) that you wish to Return the item, this must be notified to us with 7 Days of Receipt. We deem 'receipt' is when the package was received and signed for at the address you have given us for delivery. 

NB you are responsible for making sure that you inspect the goods immediately and let us know of damage within 48 hours. You must let us know of your intention to return items with 7 days we will not extend this period for any reason. 

Once we have been informed we will issue you a returns number, this number must be affixed to the outside of the box. We will not accept items without a valid in-date returns number.

Once the returns number has been issued, simply return the item to us within 7 days. You will be responsible for the safe return of the item/s, for this reason we recommend you take any insurance that you deem appropriate. 

 

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